# Program crash (FLAC 3D) (Help needed) **URL:** \ **Category:** Uncategorized\ **Created:** [June 8, 2024, 4:24am UTC](https://forum.itascainternational.com/t/program-crash-flac-3d-help-needed/1509 "2024-06-08T04:24:55Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Newuser](https://avatars.discourse-cdn.com/v4/letter/n/3e96dc/32.png) [@Newuser](https://forum.itascainternational.com/u/Newuser)\ **Post date:** [June 8, 2024, 4:24am UTC](https://forum.itascainternational.com/t/program-crash-flac-3d-help-needed/1509/1 "2024-06-08T04:24:55Z")
Today, when I was running the simulation, my program crashed and it is asking about the version of software and all. Is it the license error or limitation of license to run the simulation with higher zones or anything? ![Screenshot 2024-06-07 151825](https://canada1.discourse-cdn.com/flex031/uploads/itasca/original/2X/6/6bcf282077d45cb1e7962c1bbfbaea082801f7e7.png) Has anyone dealt with such error? Please reply… ---
**Author:** ![apyatigorets](https://avatars.discourse-cdn.com/v4/letter/a/58f4c7/32.png) [@apyatigorets](https://forum.itascainternational.com/u/apyatigorets)\ **Post date:** [June 30, 2024, 2:15pm UTC](https://forum.itascainternational.com/t/program-crash-flac-3d-help-needed/1509/2 "2024-06-30T14:15:22Z")
This looks like a bug in the code that caused the crash. License limitations would never cause a crash but rather restrict some functionalities and maybe produce a warning message. If this crash has not been addressed yet and you still have datafile / project to reproduce it, could you please send it to [flac3dsupport@itascacg.com](mailto:flac3dsupport@itascacg.com)? ---
**Author:** ![Newuser](https://avatars.discourse-cdn.com/v4/letter/n/3e96dc/32.png) [@Newuser](https://forum.itascainternational.com/u/Newuser)\ **Post date:** [June 30, 2024, 10:31pm UTC](https://forum.itascainternational.com/t/program-crash-flac-3d-help-needed/1509/3 "2024-06-30T22:31:33Z")
It is solved for now. Thank you.